Refund & Cancellation

    By purchasing a plan, you acknowledge and agree that your subscription will automatically renew, and UrbanRupee will charge you on a recurring basis until you cancel your subscription. The cancellation may not take effect until the next billing cycle.

    If your subscription is set for auto-renewal at the end of each billing cycle, you can cancel it by changing your account settings. For users paying through any third-party applications, the subscription may be canceled by modifying the relevant options in the respective third-party applications. Additionally, you may contact UrbanRupee customer care or email us at support@urbanrupee.com Upon receiving an email or intimation with a request for subscription cancellation, we will deactivate the auto-renewal feature.

    Following any cancellation, you will continue to have access to the service through the end of your current billing cycle. If your subscription is a paid plan, you shall not be eligible for any refund upon cancellation or non-use.

    Even if you choose not to use your subscription, you will continue to have access to the Service through the end of your current billing cycle. The non-use of services after availing a subscription does not entitle you to a refund for the whole or part of the unused subscription.

    Please note that if you delete your account, you will lose access to paid time and services left in your subscription. During the deletion process, you explicitly agree to forfeit the remaining time and services in your current paid subscription and acknowledge that you won’t be refunded for the Service.

    Maintenance charges, if any, may also be levied as a convenience fee and/or platform fee. There shall be no refund of any such fees or charges once paid.

    UrbanRupee does not collect any fees or charges from the end users except the fees payable to you, which may be collected by us on your behalf. Accordingly, we do not provide any refund to the end users for such amounts payable to you.

    Modification

    We reserve the right to make changes to these terms and conditions at any time. We may modify these terms or add any additional terms that apply to the service to reflect changes to the law or our services. You should review the terms regularly. Your continued use of the services post-amendment shall be construed as a deemed acceptance of the amended terms and conditions.

    These terms are to be read in line with the Terms and Conditions available here. All defined terms have the same meaning as stated in the Terms and Conditions.